Politique d’expédition

Delivery process:

Your orders are shipped within 4 business days from the date of creation. You can view the delivery process of your package via the tracking information sent to you via e-mail.
For any problems related to delivery, you can contact us via the live support button on our website or destek@harlofia.com e-mail address.

Taxation Information:

According to the new law in European Union countries, it has become obligatory to pay tax on shipments under 150 Euros. It is not possible to pay your customs duty in advance on our website. For this reason, you need to pay your tax when the product reaches you. You can pay this in cash to the courier who delivers the package to you or by card on the delivery company's website.  Customs duties are set at 20% of the value of the goods, and if the tax you are asked to pay is higher than this amount, you can create a letter of objection through the courier company and submit it to the relevant authority.